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slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
86 like this post 25 people
09/07/2015 09:15
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---------------------------------

Slight change in PaidVerts TOS regarding ad delivery refunds

Today we had to take a tough, but necessary decision regarding the undelivered ad views, in order to protect liquidity and limit spoiling user experience for our PaidVerts members, by slightly adjusting our terms of ad delivery for bulk ad purchases.

The terms state that 180 days after a campaign is purchased, any undelivered purchased ad views will be refunded. Unfortunately, a heap of downtime and via that "lost days" in the previous months, while solving server issues, has put a lot of pressure on this deadline. And despite all best efforts, positive initial results and estimations while trying to keep up with this deadline, the situation has gone a bit out of hand in the past few days. Over-spamming our users with ads has resulted in making daily ad delivery very unpredictable, despite initially encouraging results the past week and in the process also ruining user experience.

Therefore, in order to maintain user experience at a comfortable level, protect our liquidity and via that keep PaidVerts attractive and allow it to gradually start increasing the ad issues, whilst also reducing the "spamming of ads", we have decided to extend our refund period to 185 days since purchase, giving us 5 extra days to deliver all ad views in time without issuing refunds. If after this change any campaigns will cross this change in delivery deadline, they will be refunded, without any additional changes to this part of the terms. But we are confident that this 5 day extension will allow us to deliver all ads in time.

We realize that this change of terms might feel unfair to some (especially after we have already refunded some campaigns prior to this change), but in the current situation we had to take this drastic and "one-of-a-time" measure in order to protect our liquidity and help reinvigorate PaidVerts in the following months. This is the first time that we had to take our right to amend our TOS at any time
without prior notice, and will do our best to avoid any future similar situations, as it is in our best interest to never again sporadically amend our TOS like this again without prior notice.

This is a one-time situation, caused by several issues during our massive growth stage in the first two quarters of this year.
We sincerely apologize to anyone who might be affected or feels damaged by this change of TOS and ask for your understanding for the steps we had to take in making this amendment, in order to protect our business from illiquidity and to maintain a pleasant user experience.

We will amend our TOS and campaign stats to reflect this change later today.


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Today's ad issue total: $7,000

You should have already received these ads.
BAP Group …... Percent (x100) …... $Available …... No. Users …. $ Ads /User

100 to 1599 …........ 0,000 …........ 130,000 …........ 6467 …........ 0,0201
1600 to 12k …........ 0,045 …........ 315 …........ 6749 …........ 0,0467
12000 to 24k …........ 0,040 …........ 280 …........ 3483 …........ 0,0804
24k to 48k …........... 0,070 …........... 490 …........ 3278 …........ 0,1495
48k to 96k …........ 0,115 …........ 805 …........ 2800 …........ 0,2875
96k to 180k …........ 0,150 …........ 1050 …........ 1882 …........ 0,5579
180k to 360k …........ 0,194 …........ 1358 …........ 1301 …........ 1,0438
360k to 720k …........ 0,185 …........ 1295 …........ 621 …........ 2,0853
720k to 1.5m …........ 0,095 …........ 665 …........ 165 …........ 4,0303
1.5m to 3m …........ 0,055 …........ 385 …........ 49 …........ 7,8571
3m to 6m …........ 0,028 …........ 196 …........ 13 …........ 15,0769
6m to 20m …........ 0,009 …........ 63 …........ 2 …........ 31,5000
20m+ …........... 0,000 …........ 0 …........ 0 …........ #DIV/0!
50m+ …........... 0,014 …........ 99.4 …........ 1 …........ 99,4000


Ads were sent as:

v Default $/ad (Quantity) 1x Ad 19x Ads Remaining

100 to 1599 …........ 0,002 …........ …........ …........ …........
1600 to 12k …........ 0,005 …........ 5 …........ 0,014 …........ 0,000 …........ 0,008
12000 to 24k …........ 0,010 …........ 4 …........ 0,024 …........ 0,001 …........ -0,003
24k to 48k …........ 0,020 …........ 4 …........ 0,045 …........ 0,001 …........ 0,006
48k to 96k …........ 0,030 …........ 5 …........ 0,086 …........ 0,003 …........ -0,006
96k to 180k …........ 0,040 …........ 7 …........ 0,167 …........ 0,006 …........ -0,003
180k to 360k …........ 0,050 …........ 10 …........ 0,313 …........ 0,010 …........ 0,041
360k to 720k …........ 0,100 …........ 10 …........ 0,626 …........ 0,021 …........ 0,061
720k to 1.5m …........ 0,200 …........ 10 …........ 1,209 …........ 0,040 …........ 0,061
1.5m to 3m …........ 0,250 …........ 16 …........ 2,357 …........ 0,079 …........ -0,001
3m to 6m …........ 0,500 …........ 15 …........ 4,523 …........ 0,151 …........ 0,185
6m to 20m …........ 0,750 …........ 21 …........ 9,450 …........ 0,315 …........ 0,315
20m+ …........ 1,000 …........ #DIV/0! …........ #DIV/0! …........ #DIV/0! …........ #DIV/0!
50m+ …........ 2,000 …........ 25 …........ 29,820 …........ 0,994 …........ 0,694
galiosh
Traffic Value: $1,079.85003 Bulgaria
0 like this post 0 people
09/07/2015 09:19
Some for lift limits to 100$ ?
jordy186
Traffic Value: $868.5955 Netherlands
4 like this post 0 people
09/07/2015 09:20
that was a good decision i believe to change to 185 days. 

concider opening a special thread where people can apply for timer change on their 30s ads as the 30seconds is really big part of the problem. 
Also concider to put a message up in paidverts with a link to the thread where they can apply to get their timer changed.
MichaelKline
Traffic Value: $960.97608 United States
34 like this post 0 people
09/07/2015 09:21
What really ought to be in the TOS is that the 180 days will be extended one day for any full day the site is offline due to Maintenance. That would likely give us close to two weeks since January, if not more.
jagodinac123
Traffic Value: $390.26943 Serbia
8 like this post 0 people
09/07/2015 09:21
Thanks Slosumo.
Can we just have a quick response on recycled ads...since a few of them appeared over night to some users?
smile
Vixthra
Traffic Value: $2,179.00664 Slovenia
8 like this post 0 people
09/07/2015 09:22
Yep, @MichaelKline, I think that would be a beter solution, more logical even, and would protect against any (and of any lengths) downtime problems we might have.
MdRezaul
Traffic Value: $2,077.7771 Bangladesh
2 like this post 1 people
09/07/2015 09:25
@slosumo..

We always welcome and appreciate your decision...
MichaelKline
Traffic Value: $960.97608 United States
7 like this post 0 people
09/07/2015 09:27
See you all in 6-8 hours. Time to get some shuteye. It's 2:27 AM here.tongue
slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
29 like this post 0 people
09/07/2015 09:34
Well do a full proper TOS review in the following month likely. But with majority of new ads being 5s and after we clear this "roadblock", 180 days should more than suffice even with as huge amount of ad purchases as we experienced in January.
seifersouls
Traffic Value: $113.22286 Venezuela
3 like this post 4 people
09/07/2015 09:38
@slosumo not a bad call at all, i mean, most of the people don't care about their ads anyway
killa-007
Traffic Value: $11,038.09657 Slovenia
1 like this post 0 people
09/07/2015 09:39
what is with pv credit card purchases, I have heard that they will be added in 1-2 weeks max and time has passed and no info, or i missed something?
What is progress with that pm casino and others? Wanna see if this will bust revenues a bit smile
knix
Traffic Value: $27,084.60437 Germany
6 like this post 0 people
09/07/2015 09:41
I thought your data analytics showed that you can deliver the ads in the promised time frame. angel
Now you need to change a sold product retroactively - nice move.
jorge87
Traffic Value: $97.30507 Spain
0 like this post 0 people
09/07/2015 09:43
hello I have a problem with an ad that I received recycled 0.20, filled the captcha and no low counter 30 seconds or 15 seconds, stays charged, and tried to change the captcha and nothing remains the same ... I do?sadsadsad
loreennaa
Traffic Value: $3,330.3665 Spain
4 like this post 0 people
09/07/2015 09:52
below the 3 lines, give swap ad, you change the ad by one of equal value
jorge87
Traffic Value: $97.30507 Spain
1 like this post 0 people
09/07/2015 10:01
Many thanks Lorraine, already solved, another thing and learned from yousmilesmilesmilesmile
pythagoras
Traffic Value: $4,007.84228 Netherlands
12 like this post 0 people
09/07/2015 10:08
@seifersouls 

"Most of the people don't care about their ads anyway"


Pardon me? Please speak for yourself smile
If I want only to invest, I can do that without the riskz&rulez, 
 and make about the same. 
dotuan
Traffic Value: $20,222.57819 Viet Nam
16 like this post 2 people
09/07/2015 10:19
I don't agree. My campains promote digadz, it turns into scammer now. I see deadline is coming so I haven't fixed it. Now you extend deadline, and advertisers must acept? If you want to extend, it only apply to campaigns which created from now.

[MOD EDIT : remove excessive formatting - Missi]
Hauzel
Traffic Value: $318.52242 South Africa
1 like this post 0 people
09/07/2015 10:24
Would be very convenient to purchase with credit/debit card.
ccarlosdulce
Traffic Value: $14,551.54628 Belgium
20 like this post 0 people
09/07/2015 10:27
Am Agree With Dotuan  .... this kind of decision is to easy guys, you can't penalize each time members for your mistakes.. Swaps at 0.30, TOS changes without any respect (how can people trust on your TOS if even you can't respect them) ???  This is not really a 100% game, we puted real Money in this system not only numbers. 



I hope you will find better solutions than changing TOS ... this is the kind of actions who keeps this buisnesses illegal Because there is no guarantees promises respect. 
yallit
Traffic Value: $2,148.94717 Philippines
91 like this post 0 people
09/07/2015 10:32
I don't think it was the right call. This will definitely be a red flag for advertisers since we're not honoring the original agreement. It's okay if the new rule applies to new ad pack purchases only. We shouldn't have been complacent and over too confident with our ad delivery. If we had listened to clamors of sending ads during weekends before, we could have had some buffer at least.

Let's do the following:
1. Continue with the $0.01 ads instead of refunding the advertisers with $0.02 per undelivered click.
2. Make the ClickGrid exciting. People are losing interest because the prizes are not that enticing. Instead of giving out $100 to 1 user, why not have 20 X $5 prizes? This way when a member access the ClickGrid, he/she will see people winning $5 as opposed to seeing just $0.001 winners.
3. For now, stop sending $0.0005 ads. People get tired of clicking ads that low. More and more members are skipping them. Some only click it because its consuming their BAP but keep sending them 100 X $0.0005 ads daily and you'll see them gone with the wind.
4. Ensure that the SUU and personal 1% ads are being sent properly.
5. Send ads at the start of the server day not halfway or last few hours of the day. That way, if we have to "play catch-up", we'll still have time to send some ads.
6. Let's have the programmers fix the Recycle ads. A lot have been asking for them.

There are a lot of good suggestions posted by several members. Why don't we take them into consideration?
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