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slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
5 like this post 0 people
21/03/2020 20:39
Quick update: We tried to sort the final things today, but ran into another 3rd party issue - this time our emailing software, which changed some things in their APIs recently and caused us a bunch of headaches. That's now working, and so seems the rest of the site, but as it's been a long day and it's way too late, we'll continue this tomorrow when we expect things to be ready - as we shouldn't be held down by 3rd party issues anymore.
jordy186
Traffic Value: $868.5955 Netherlands
1 like this post 0 people
22/03/2020 15:33
im thrilled to see how excited and unpatient everybody is to see the new site launch
richiem
Traffic Value: $680.27326 Philippines
0 like this post 0 people
23/03/2020 14:08
Im just glad that there's really a new game aside from playpegames.com
Felipe
Traffic Value: $334.9432 Brazil
0 like this post 0 people
24/03/2020 16:27
Where can i find the fees for deposit/cashout? For MTV/PV/PS...
klemen50
Traffic Value: $5,893.23193 Slovenia
0 like this post 0 people
24/03/2020 16:39
Felipe, just click on your balance and then on 'add funds' beside each individual payment processor.
Embat
Traffic Value: $478.24733 Bulgaria
0 like this post 0 people
24/03/2020 17:45
How about some liquidity on the Royalty Positions market and more advantages to holders than clickers or a balance. Don't hate me It is just a proposal.
richiem
Traffic Value: $680.27326 Philippines
6 like this post 0 people
26/03/2020 02:12
There's something wrong. No clickgrid in PV. The ref ad issue says I have zero ref clicked 100 last 7 days, which is not correct. The BAP bonus page also says I haven't completed any offer for the last 7 days, which is also not correct.
gmela
Traffic Value: $240.90154 Mauritius
1 like this post 0 people
26/03/2020 05:37
same here, definitely an issue
breznjake
Traffic Value: $162.17795 Hungary
1 like this post 0 people
26/03/2020 06:08
Same
humans
Traffic Value: $98.3883 India
0 like this post 0 people
26/03/2020 08:21
hi i am getting this message in pbg and ppmg ,  The page you are trying to access requires you to have special permission.  
slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
1 like this post 0 people
26/03/2020 08:22
There appears to have been some sort of redis failure over night, we're already looking into it, and on my side BAP achievements seem to be back properly.

Can you guys let me know if you still see anything missing/odd please?
klemen50
Traffic Value: $5,893.23193 Slovenia
2 like this post 0 people
26/03/2020 09:10
Yes, all the achievements considering games (play games, wager on games) in both PV and PTCShare are reset to zero.
Also login days.
klikdiva
Traffic Value: $1,701.2323 Honduras
2 like this post 0 people
26/03/2020 09:31
Grid in PV not working

Generic error, please refresh page and try again.
slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
4 like this post 0 people
26/03/2020 10:39
Klikdiva that you for the report. We tried something quickly, but unfortunately didn't manage to fix it, and the programmer is not available for a while now, so this will be fixed later. Will drop an announcement so it's clear to everyone.
slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
3 like this post 0 people
26/03/2020 11:02
Actually, forget what I said - Paul managed to swing the magic wand once more and just fixed it!
richiem
Traffic Value: $680.27326 Philippines
2 like this post 0 people
26/03/2020 11:19
Yes the clickgrid is fixed.

The log in days and game achievements remains zero.
76Embertelen76
Traffic Value: $5.44633 Hungary
2 like this post 0 people
26/03/2020 11:45
Same here.
The log in days and game achievements zero.
jagodinac123
Traffic Value: $390.26943 Serbia
2 like this post 0 people
26/03/2020 12:06
I just took a look at some of my ref`s stats in PTCS and something is wrong.

The stats for BA purchases and their active refs...and their gambling stats all show 0.

Just thought you should know.

Cheers!
richiem
Traffic Value: $680.27326 Philippines
2 like this post 0 people
26/03/2020 12:25
Yes, the public profiles reset to zero in both PV and PTCS, except for BAP.
slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
6 like this post 0 people
26/03/2020 13:32
Thanks for the info! We just posted this announcement up on the websites to make users aware of the situation:


Dear user,

Today you might have noticed that some stats are missing, such as Achievements' progress on Login Days and Games.
(All achievements are still there, just any ongoing progress was affected).

This affected also some stats on public user profiles. This affects no actually cruicial data, but mainly such stats.

This happened as there was an issue with our redis database.

We are looking to recalculate these stats, but as we are dealing with terabytes of data, please note that it might take us a few days, up to a few weeks to recover all of these properly while keeping the site lightning fast. Covid-19 situation is not helping, as our programmer is harder to reach during these times.

Again, nothing crucial was lost, but to get all those stats back properly might take us a while.

Thank you for your understanding and have a lovely day smile

PTCshare team
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