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Problem with purchased investments

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MisterDD
Traffic Value: $7,429.94412 Croatia (LOCAL Name: Hrvatska)
0 like this post 0 people
27/12/2018 18:29
I am positive my last purchased investment was not transfered to me. Its not panic attack, because it is not also on the pending list.

So what was wrong? Also I suspect this is not my only purchase that is not on the list, I am not 100 % sure, but could be its more of those since i dont track much. Still this time was kinda obvious, can you people fix it?

Thanks in advance.
Tony125s
Traffic Value: $2,081.0882 United States
1 like this post 0 people
27/12/2018 21:40
I assume you have submitted a support ticket? ????
MisterDD
Traffic Value: $7,429.94412 Croatia (LOCAL Name: Hrvatska)
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28/12/2018 07:51
I did notyet , because there is always option to accept via admin panel with delay. Still I had in mind to warn rest of people on such problem.

Its actually our oblication to track our own account, not administration, they can not check our accounts for our mistakes, they are here just to help. So people watch out on this.

Will check status now, if not on display, will contact them.

Edit:

Found it, it says pending (I was positive about this) but still confused me since its not pending in my account under transactions. Probably bug in the script, so will warn them about that.

Transaction
MisterDD
Traffic Value: $7,429.94412 Croatia (LOCAL Name: Hrvatska)
0 like this post 0 people
18/01/2019 09:15
My situation is not solved, If I was wrong or didnt saw something, I appologize, but they could say that to me or return ticket and close it then.

Since I do not have answer for last 14 days I can clearly say I count that money as lost. I am not mad or anything (really I am not), but that will change my views on this whole project. When you loose money, you loose it, its never ok, and never nice, but always count how you loose it. I didnt get any explanation, so you tell to me, what level of trust you would have, on mine place? Any good project will always have my support, but I will stay reserved from this day on. I dont feel I should give more support anymore. Will always be happy for other people success, but not based on my loss. So my experience here from full support changed to RESERVED.

All best MTV-PV.

DD
MisterDD
Traffic Value: $7,429.94412 Croatia (LOCAL Name: Hrvatska)
0 like this post 0 people
18/01/2019 09:49
Here it is, dont you think something is weird here? Just saying.

totoer008
Traffic Value: $1,804.70567 France
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18/01/2019 11:16
Well it's done manually and currently the team is understaffed. It's clearly fishy and unfortunate. I just hope your situation will be solved because it doesn't seem at first glance to be normal. I am sure the team will respond to you even if they take their time.
orlan12fish - Administrator
Traffic Value: $5,500.61933 Guatemala
2 like this post 0 people
18/01/2019 14:12
Hello MisterDD

Your investment was approved 2 days later from your purchase! You may check on our Results Card this transaction

http://mytrafficvalue.com/monetization/ftq_transfers/2018-12-28.html

To verify if your investment is active on your account, please visit the link below

http://mytrafficvalue.com/investments_market.html#my_investments

Let us know if everything is okay wink
MisterDD
Traffic Value: $7,429.94412 Croatia (LOCAL Name: Hrvatska)
1 like this post 0 people
19/01/2019 07:16
Hi, thank you.

Probably was solved, and I suspected its that 9 $ investment. Thing is under "Transfer History" I didnt noticed it goes opposite way, and latest transaction is at the bottom of the transfers. 28/12/2018.

You know its hard to track because in FTQ list of investments, when you click investment does not say also when you bought it, only when was created, and I admit I was lazzy to check what round it was when I purchased it......... Since that does not says in all areas, I lost myself and was not sure since it states (still) under statistics that is pending......... That confused me totally........

Anyway I appologize for the lost time, and effort.
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