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War clicks - Bug reports

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NISETA
Traffic Value: $347.04788 Sri Lanka
2 like this post 0 people
06/05/2018 17:33
i have a bug or something else all my Bootcamp progress has gone to zero, i am gonna lose weekly competition cwy it seems warzone is going well so far.. sad there's a huge opportunity that i am going to give up WC if bugs playing with me like this,hmmm can you fix that soon please ?
boyakasha
Traffic Value: $511.70205 United Kingdom
1 like this post 0 people
07/05/2018 05:57
Same for me game reset and my gold has vanished no reason to keep playing this now I have nothing.
Rightchoice
Traffic Value: $6,650.95153 Finland
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07/05/2018 06:05
You guys sure you did not just accidentally create a new account. Occasionally when I go to site I am on a account called "john-doe" But When I go and login normally I get to own.

Which kind of makes it looks as if gotten reset.
slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
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07/05/2018 06:10
@NISETA & Boyakasha Did you guys by any chance use the privatize function? What exactly has "reset" for you guys?
ibadnan
Traffic Value: $459.892 Pakistan
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07/05/2018 06:22
something happaned to my account as well, yesterday it was all fine.. Today i logged in and there was no units.. i had to buy all again..
Gold i left was aroudn 4k but this morning it was around 2k.. i dont know what happaned ..
ibadnan
Traffic Value: $459.892 Pakistan
0 like this post 0 people
07/05/2018 06:24
http://www.arena-top100.com/ is not accepting votes.. it is taking us to their home page. so only 2 voting websites are working.
boyakasha
Traffic Value: $511.70205 United Kingdom
1 like this post 0 people
07/05/2018 06:26
Slosumo I didn't click anything just logged in yesterday and my bootcamp was reset had to restart everything and my gold was gone , my score and DPC remained the same as before , it was becoming impossible to beat anything and now with no gold I got no chance at all.
boyakasha
Traffic Value: $511.70205 United Kingdom
2 like this post 0 people
07/05/2018 06:50
The game was becoming kind of silly anyway we get break the line invasions which we can do zero damage to because not enough clickers and bosses I can't even do 10% damage let alone beat them it will be months before I can beat a boss whomever is programming this thing is setting unrealistic targets.
NISETA
Traffic Value: $347.04788 Sri Lanka
1 like this post 0 people
07/05/2018 14:20
@slosumo No i didn't Use Deploy or privatize options, right now its look like this..

1) Power point - 0
2) Gold - 90 (Had around 300 gold as i remember)
3) score - 96B ( It was more than 365B)
4) No tasks shown at the moment.
5) Milestones page - All progress are zero & page background completely white under good Internet connection.
6)I don't see that Trophy(cup) symbol on my BOOTCAMP & WARZONE screen usually shown left down corner.
7) Also same thing (6) has happen to the symbol/ icon that next to milestone icon.      

Here it is.smile i think you will overcome this Enemy!

blush personally i lost my interest on WC, So i'll get in touch with PV & MTV!
slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
1 like this post 0 people
07/05/2018 15:13
Did you register an account (with an email) or just played as guest?
boyakasha
Traffic Value: $511.70205 United Kingdom
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07/05/2018 15:41
Mine is a registered account been in it since it launched same email as here i'm sure u can check my account and see what happened 1.3k gold gone and bootcamp back to square one , those are the main things I noticed.
klemen50
Traffic Value: $5,893.23193 Slovenia
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07/05/2018 17:47
Same happened to me. Lost 3000 gold and all my PP and units.
slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
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08/05/2018 05:56
Hmm looking into this today urgently, very peculiar.

I'm looking into klemen's account in detail first as I should be able to find the issue most likely there as he's an old player.

@klemen can you help me out here:
1) When did this happen to you exactly?
2) What (approx) was your old max PP you reached (i.e. 110e)?
3) Was you WarZone progress intact or was it reset as well?
4) Were you buying or trying out different profile customizations before this happened?

Thanks in advance!
ibadnan
Traffic Value: $459.892 Pakistan
2 like this post 0 people
08/05/2018 06:49
I might know the reason of my gold loss and all reset...

I change the avator picture with cap and etc etc.. next day.. gold was lost and all was reset.. picture of avator was also reset..
slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
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08/05/2018 06:50
To follow up on Klemen's example (please let me know if you want to continue this on email, just found it best to explain here in case something similar happened to others):

What happened to your state in BootCamp is definitely an exact result of privatization. Unfortunately the best time frame I can compare your state to is from last week's Monday. Did you perform a privatization since then, and about when?

Also the gold usage is explained
as you bought 2x 1500 gold and 1x 500 gold time warps on
Sun, 06 May 2018 15:28:05 UTC (So ~17:28 Slovenian time).


Could you confirm that you did the above actions or on the contrary, did not do them?
slosumo - Administrator
Traffic Value: $28,438.4426 Slovenia
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08/05/2018 06:57
@ibadnan can you confirm your WarClicks username is "ibadnan" because I can see nothing lost on your account. Since last week you only gained gold, and your bootCamp seems intact as well. Or did you already "bring it up to speed" since yesterday?
ibadnan
Traffic Value: $459.892 Pakistan
0 like this post 0 people
08/05/2018 08:34
yes my account name is "ibadnan"
i had around 4000 Gold, now i have around 2500..
yesterday morning when i logged in, bootcamp was not working. I bought all the solders again and then i bought some gold upgrades as well.
liberdeus
Traffic Value: $11,838.29378 Italy
1 like this post 0 people
08/05/2018 09:01
Yesterday I opened a ticket for a very similar situation.
I noticed my gold accound going from 14.4 to 9.4 (loss of 5K gold).
The only unusual thing I did was playing with some player customization (without buying). And I am deploying frequently after a privatization.
Hope this helps.
ibadnan
Traffic Value: $459.892 Pakistan
0 like this post 0 people
08/05/2018 09:36
so 2 people now lost gold after player customization (without buying)  ... 
boyakasha
Traffic Value: $511.70205 United Kingdom
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08/05/2018 10:39
Well I definately didn't privatise anything , buy anything , do any offers all I do was my daily clicks for country.
I noticed all my contractors are gone as well so pretty much out of the game now unless this is fixed.
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